Do you answer your personal (not work) smartphone when it rings randomly/unexpectedly?
Do you answer your home landline phone, if you still have one?
I read an article some time ago that many people today prefer not to answer the phone. Not only that, they do not check voicemail either.
The article coined a phrase: phone call anxiety (or something like that).
Is this a thing?
I understand that in some cases phone calls are easier and quicker to handle certain things. I also get that in some cases, phone calls have been replaced by video calls. You’re still talking, but this time you’re looking at a person on a screen rather than just listening to their voice.
I’m not a fan of phone calls, which has less to do with my hearing loss and more to do with the fact that at one time, I worked for a company whose phone calls would bounce back to my work station if the receptionist was already on a call.
The calls never stopped coming. The four of us in the back working on scheduling, producing training records, issuing and collecting invoices and associated jobs barely got our own responsibilities accomplished due to the many calls that were coming in. At that time, email was just getting more popular, and it, too, starting building.
But it was the phone calls that interrupted our every task.
Frankly, about 75% of the incoming calls didn’t require someone of my/our expertise and skill to respond to them. They paid us a salary to get x and y accomplished, not to give a pilot in town for training directions to the nearest sushi bar. Or to respond to the many, many technical questions of the courses we delivered (we were a simulator training company for pilots) which would have been addressed by their instructors in class or the simulator. Or to help field inquires that weren’t part of the scope of our knowledge base. Or to argue with us why their airline needed 16 more pilots in class next month even though they had outstanding and unpaid invoices for the previous 16…
We asked for students who wanted part-time jobs to come in and help with fielding the calls. They hire one. Once the student arrived, the middle managers snagged her and she was assigned other duties which took her away from the phone part of that time and so, the phone calls kept coming to us.
There was no relief.
I think I developed an allergic reaction to the incessant ringing of the phone from that place.
Anyway, today, I rarely, if ever, answer the phone. I make exceptions at times, but mostly, I prefer texting/email or in-person chats. Sometimes a video call might happen, especially lately with covid. I’ve had teachers meetings and medical appointments over zoom et al, as we all have, but it’s not really my preferred way of communicating either.
I’m ready to head out to the coffee shops and meet my friends. Or have lunch with someone on a patio or in a restaurant. But that’s not going to happen for a long while, which means we’re stuck with the electronics.
I’m not against the electronics, I’m just saying, wouldn’t it be nice to switch it up at times? Have a chat on text and then go out and meet in person?
Anyway, my partner insists on keeping the landline. As does my mom. So no matter where I hang my hat, the phone rings.
And rings and rings and rings. 😉
That’s ok. As long as I’m not the one who has to answer it, I don’t care.
As far as voicemail is concerned, I don’t check the landline, and I canceled the on my phone.
Your turn. Tell me your phone (horror) stories.
See you in the comments.