I have a new boyfriend. 😉
He came over yesterday and spent an hour and a half with me. 💗
It was bliss, watching him do his thing. 😀
We started in the kitchen. 😯
I didn’t even have to participate that much, he did all the work, although I did utter the occasional encouraging comment at his technique. 😛
When it was all over, we moved to another location in the kitchen before relocating downstairs. The laundry room was beckoning. 😊
He left less than two hours after he arrived.
The question we all have now is this:
Am I satisfied? 😍
The answer, if you must know, lies with the Samsung fridge.
Okay, enough silliness. 😂
The longer, wordier story (which you all expect from me) is that we went back to the local appliance store in our ‘hood where we bought the appliances after the major renovation.
Turns out they’re out of business. Just selling off the last bit of stock. After 70 years in that exact location, the owner finally admitted defeat.
“Samsung is one of the worst,” he concurred with us.
Basically he stated that everything is corrupt, there are no scruples left in the business, no one gives a shit about the customers, all they want is to take your money, and when the stuff breaks down, they just want you to throw it on a landfill and buy another one.
They’re not interested in fixing things. Nor are they interested in producing quality that doesn’t break down after a couple of years. Usually the day after the warranty expires.
This, ladies and gentlemen, is the real reason for pollution.
Ask yourself, how many times do people replace appliances in their lifetime? Big or small ones? What about electronics?
But, the about-to-be retired owner of the shop knew a repair guy he swears by.
“Call him,” he told us.
We chose to trust his instincts.
Cautiously but also optimistically.
We did ask what he heard about Samsung. Apparently shortly after we finalized the fridge purchase with him, Samsung’s reputation started to come to light. A year or so later I think he stopped selling their fridges.
“No one was happy,” he said. “Suppliers, parts manufacturers, customers, me…you name it.”
Anyway. This is how I met my new boyfriend. His name is Campbell, he’s the recommended repair man, and he was able to come over within 24 hours.
When we told him about our fridge symptoms he finished the sentence for us.
He knew exactly what we were doing (defrost every 3-4 weeks), and why, and described the noises we were hearing coming from the fridge. We had to do very little talking, that’s how accurately he understood the fridge’s issues.
Note: the ice maker is turned off. That part was the least of our issues. (Everyone who has an ice maker has issues.)
He said he knew exactly what needed to be done.
Let’s hope this is the last time. If this fails, the fridge is gone for good. And, more importantly, I will break up with him forever. 😪
Bonus: while he was here he looked at our dryer, had some part in his truck, installed it, and told us he tested the machine. It was running. The dryer isn’t a Samsung, I think it’s a Whirlpool, but it’s also much older so it was ‘due’ some wear and tear. I can accept this. Still, if it works now, life will suddenly become just a little bit less about laundry, for me. 🙂
I’ll do some laundry tomorrow and hope for the best.
#NeverBuySamsung #NoSamsungFridges #NoSamsungAppliances #HorribleSamsungCustomerService